"Could I also at this stage comment that the course structure is excellent and because of this I have not yet been allowed to sleep through boredom!"
I.P. Bakery Manager
Professional Development
Development programmes, courses/workshops and even short motivational taster sessions can be tailor-made to meet your specific needs. Here are some of the topics I can include:
- Role of the team leader/manager
- Leadership styles & attributes
- Team building
- Performance management, appraisals and objectives
- Developing the team
- Motivation
- Delegation
- Communication
- Problem solving/decision making
- Dealing with conflict in the workplace
- Managing change
- Presentation skills
- Report writing & effective writing
- Customer service (Mystery shopper/caller service also available)
Introduction to NLP
- Positive power and influence
- Emotional intelligence & self awareness
- Managing meetings
- Interviewing skills
- Time management
- Team Development days (outdoor activities off-site)
Personal Development topics may also be included please see the Personal Development tab across the top of the page
If you are looking for accreditation for your course please see the Accredited Courses tab at the top of the page or click here Accredited Courses
Tel: 07944 801 696 Email: mary@believeandyoucan.co.uk